Responsible Gaming

Gaming Should Be Entertainment

At clemsonhiscox.com.au, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. It should only be undertaken with money you can afford to lose, and it should never interfere with your work, relationships, or financial responsibilities.

If you find yourself gambling more than intended or experiencing negative consequences, please reach out for support immediately.

Age Verification & Legal Requirements

We are committed to responsible gaming practices in Australia. You must be 18 years of age or older to gamble on our platform, in accordance with Australian gambling laws. We do not permit access to individuals under the legal gambling age in their jurisdiction.

By using clemsonhiscox.com.au, you confirm that you meet all legal requirements to gamble in your location.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:

• Spending more time or money on gambling than intended
• Gambling to escape stress, anxiety, or unhappy feelings
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about time spent gaming
• Neglecting family, friends, work, or hobbies due to gambling
• Borrowing money or using credit to fund gambling
• Feeling restless or irritable when unable to gamble
• Failed attempts to reduce or control gambling
• Using gambling to solve financial or personal problems
• Experiencing relationship conflict due to gambling habits

If you recognise any of these signs in yourself or someone you know, it's time to seek help.

Self-Help Tools & Safer Gaming Options

We provide tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit within a set timeframe (daily, weekly, or monthly).
• Loss Limits: Establish a limit on the amount you're willing to lose during a gaming session.
• Time Limits: Set reminders or automatic session timeouts to manage your gaming duration.
• Reality Checks: Enable pop-up notifications that remind you of how much time and money you've spent.
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break from gambling.
• Account Closure: Request permanent closure of your gaming account at any time.

Contact our support team to activate any of these tools or for assistance with account management.

Support & Help Resources

If you're struggling with gambling or suspect you may have a problem, professional help is available. Please reach out to one of these trusted organisations:

Australia (Primary Resource)

• Gambling Help Online – Free, confidential counselling and support for problem gambling in Australia
  www.gamblinghelponline.org.au
  Phone: 1800 858 858 (free call, 24/7)

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk

Canada

• Responsible Gambling Council – Education and support resources
  www.responsiblegambling.org

United States

• National Council on Problem Gambling – Information and referral services
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
  Telephone Counselling: 0800 1 37 27 00 (free, confidential)

Take Action Today

If you or someone you know is experiencing problems with gambling, please seek help immediately. There is no shame in asking for support – problem gambling is a treatable condition, and help is available.

Contact Gambling Help Online (Australia's primary support service) on 1800 858 858 or visit www.gamblinghelponline.org.au to access free counselling and resources.

Remember: Gambling should always be fun, controlled, and within your means. If it's no longer meeting these criteria, it's time to reach out for help.